TrueClick

At TrueClick, we are committed to capturing your most memorable moments with care and professionalism. If you're not fully satisfied with your experience, please review our refund policy below: Appointment Cancellations: Cancellations made at least 3 days before your scheduled session are eligible for a full refund. Cancellations made 1–2 days before the appointment are eligible for a 50% refund. Same-day cancellations or no-shows are non-refundable. Rescheduling: We allow one free rescheduling if requested at least 2 days before your appointment. Additional changes may incur a rescheduling fee. Dissatisfaction with Photos: If you are not satisfied with the final photos, please contact us within 5 days of receiving your gallery or prints. We may offer a free re-edit, partial refund, or re-shoot, depending on the situation and feedback provided. Deposits for Custom Sessions: Deposits made for weddings, events, or themed sessions are non-refundable unless canceled at least 14 days in advance. In such cases, a 50% refund of the deposit may be issued. Product Returns (Prints, Albums, etc.): Physical products such as prints or albums can only be refunded or replaced if they are damaged or defective. Please report any issues within 3 days of receiving the item. We appreciate your trust in us to capture your special moments. If you have any questions or concerns about our policy, please don’t hesitate to reach out. Thank you for choosing TrueClick! Thank you for choosing TrueClick!